Terms and conditions of use

This website (hereinafter referred to as the 'website,' 'beautyfree.gr,' or 'BEAUTY FREE') has been created to provide information and services to its visitors. Its use is governed by the following terms and conditions, which visitors are advised to read carefully and comply with. In any case, by remaining on the pages of this website and making use of any information provided herein, visitors are deemed to have unreservedly accepted these terms and conditions.

 Minors are prohibited from visiting the webpages of this website, as by law it is intended exclusively for adults. If minors voluntarily visit the webpages or make use of services accessible through this website—which may be considered inappropriate or harmful for them—the administrators of this website bear no responsibility whatsoever.

"In order to access certain services or to connect to specific webpages, visitors may be required by the owners to provide their personal information for the purpose of receiving a corresponding access code(s). This information must always be true, accurate, valid, and complete. Visitors are responsible for all actions carried out using their access code and are obligated to immediately notify the owning company of any unauthorized use of the code and of any actual or potential security breach. This information will not be disclosed to third parties under any circumstances by the owners. The owners bear no responsibility for any damage or loss resulting from the unauthorized or illegal use of the access code by third parties, whether due to its leakage or for any other reason, and reserve the right to seek compensation from the visitor in the event they suffer any kind of damage from such unauthorized or illegal use. The owners reserve the right, at any time, to deny the issuance of an access code, to cancel an issued code, or to terminate the provision of such services to a visitor, and to refuse any current or future use of this website in the event of a violation of the Terms of Use

1. PRODUCTS AND AVAILABILITY

The products available for sale, along with their features, prices, and stock availability, can be found on the website beautyfree.gr. By selecting a product of interest, the user can access more detailed information on its dedicated page, which includes additional details as well as images related to the specific product

At this point, it should be emphasized that BEAUTY FREE bears no responsibility for products with inaccurate information or for defective products when these originate from suppliers. Responsibility in such cases lies solely with the suppliers. Important: The online store beautyfree.gr states that the product photos/images are not binding and may differ (e.g., there may be differences in product packaging) 

2. LIMITATION OF LIABILITY

Under no circumstances, including cases of negligence, shall beautyfree.gr be held liable for any form of damage suffered by the visitor of its pages, services, options, and content, which are accessed solely at the visitor’s own initiative and with full awareness of the terms as presented herein.

The products and any content provided by beautyfree.gr are offered 'as is,' without any expressed or implied warranties of any kind. To the fullest extent permitted by law, beautyfree.gr disclaims all expressed or implied warranties, including but not limited to warranties of merchantability and fitness for a particular purpose.

Beautyfree.gr does not guarantee that the pages, services, options, and content will be provided without interruption, without errors, or that any errors will be corrected

Additionally, the online store beautyfree.gr does not guarantee that it or any other related website, or the servers through which they are made available to you, are free of 'viruses' or other harmful components.

The online store beautyfree.gr does not guarantee, under any circumstances, the accuracy, completeness, or availability of the content, pages, services, options, or their results. The cost of any necessary corrections or services is the responsibility of the visitor, and in no case will it be borne by the beautyfree.gr store.

3. USER RESPONSIBILITY

The visitor of the pages and services of the website beautyfree.gr assumes responsibility for any damage caused by improper or unlawful use of the relevant services. These Terms of Use and any amendments thereto are governed by Greek Law. For any dispute arising from this agreement, the competent courts of Larissa are designated as the appropriate jurisdiction

4.AVAILABILITY

We make significant efforts to maintain the online store and ensure the availability of the products listed. Customers will be promptly and adequately informed about any issues related to product unavailability.

5. SECURITY

5.1LOGIN TO BEAUTYFREE.GR WITH A UNIQUE PERSONAL CODE

The required information for user identification is their email address and personal security password, which, when entered each time, allow the user to log into their account and access their personal information with complete security. Only the users of the service have access to this information, and they are solely responsible for maintaining its confidentiality and preventing access by third parties. For security reasons, BEAUTY FREE recommends changing the personal security password at regular intervals and creating complex passwords (it is advisable to include both uppercase and lowercase letters, as well as numbers, and avoid using passwords related to personal information, such as names, birth dates, etc.)..

Visitors acknowledge, agree, and undertake to use this website in a lawful and appropriate manner, subject, among other things, to the legislation governing the transmission of data from Greece to EU member states and third countries. Therefore, visitors agree, by way of example and without limitation, that they will not use this website for:

α)To cause harm to a minor.

β) To transmit or gain access to content that:

i) violates any third-party rights (e.g., intellectual and industrial property rights),

ii) offends the personality of third parties (e.g., defamatory, racist),

iii) contradicts the law and good and commercial morals,

iv )harasses in any way the privacy and individual and social rights of third parties.

γ)To mislead anyone regarding the origin of the content of this website, to harm in any way the reputation of the owners or third parties, to endanger the security of their network, to prevent any visitor from accessing this website or any service hosted on the owners' network, or to bypass the identity verification process by the owners

δ) To mislead anyone regarding the origin of the content of this website, to harm in any way the reputation of the owners or third parties, to endanger the security of their network, to prevent any visitor from accessing this website or any service hosted on the owners' network, or to bypass the identity verification process by the owners

ε)To install, promote, or/or distribute content that contains software viruses or any other electronic code, files, or programs designed to interfere with, destroy, or limit the functionality of any software or telecommunications equipment, or to prevent other visitors from using this website.

In any case of illegal or contrary use of this website to these Terms of Use, visitors are obliged to indemnify the owners for any direct and indirect damages. The failure of the entitled parties to exercise their rights under these Terms does not imply a waiver of those rights.

5.2ENCRYPTION OF TRANSACTIONS

At every point where the user enters personal data on beautyfree.gr, encryption is applied. This means that the information is encoded until it reaches the recipient. The order completion process is encrypted for its absolute security.

5.3CONFIDENTIALITY OF TRANSACTIONS

All customer information transmitted to BEAUTY FREE is strictly confidential.

5.4 INTELLECTUAL PROPERTY RIGHTS

The design of beautyfree.gr, its content, texts, photos, products, website settings, and any necessary software it uses, are the intellectual property of BEAUTY FREE..

Any reproduction of part or all of the content in any form is prohibited 

5.5 NEWSLETTERS

"To subscribe to the newsletters of beautyfree.gr, the user must complete the required fields for account creation and additionally select the option to accept receiving newsletters. BEAUTY FREE sends newsletters to its users at regular intervals. By creating your profile as a user on beautyfree.gr, you are automatically added to the newsletter recipient list at the email you provide. In every newsletter you receive, you have the option to unsubscribe, via a link at the end of the email. To do this, click the link included in each newsletter and follow the unsubscription process.

By subscribing to the newsletter, you agree that we may create a collection of news, offers, and other information for the newsletter and send it to you. We reserve the right to remove any recipient from the newsletter lists without justification.

5.6 CONTACT FORM

Υποβάλλοντας το μήνυμά σας σε φόρμα επικοινωνίας προς την το BEAUTY FREE, αποδέχεστε τους παρόντες όρους αναφορικά με τη χρήση του email και του ονοματεπωνύμου σας εκ μέρους του BEAUTY FREE.

We are committed to not using this information for marketing purposes, nor to transferring it to third parties..

Important: Messages sent using the contact form are not covered by confidentiality. We recommend that you do not include sensitive information about yourself or third parties in your messages.

6. ORDERS

The availability and any special offers on products or goods displayed on beautyfree.gr are always valid while stocks last, and in the case of promotions, they may have a specific duration. The products comply with current Greek cosmetic legislation and the European Cosmetics Regulation..

BEAUTY FREE cannot guarantee that all information listed on product packaging has been translated into all official languages of the European Union. However, this information is available in Greek and/or English

Each order implies acceptance of the General Terms and Conditions of Sale and the General Terms of Website Use, including Personal Data/Privacy and Cookie Usage, without any reservation regarding these terms or any special agreements between the parties. The correction of any errors in the order is the buyer’s responsibility.

6.1ORDER METHODS:

There are two ways for the customer to order products from BEAUTY FREE. They can either order products through the website beautyfree.gr or by phone at 2421031536. Immediately after the successful completion of the order by the user, they will receive an order confirmation via email, which includes the products they have selected, the quantity of each product, the prices, taxes, and the total paymen.

6.2LISTED PRODUCT PRICES

BEAUTY FREE makes every possible effort to ensure that the correct prices of our products are listed on the website. However, there is a possibility, due to a technical error or a typographical mistake, that the listed prices may contain errors 

6.3 ORDER MODIFICATION

Changes to orders are not accepted after they have been completed. If the customer wishes to make a change, they must cancel the order (provided it has not been shipped) and proceed with a new order.

6.4 PRODUCT AVAILABILITY

If any of the products ordered by the customer are unavailable, the company will contact the customer via email or phone within a short period after placing the order, in order to inform them about the expected delivery time. In this case, the customer has the option to request the cancellation of the order for the unavailable product. The remaining portion of the order will be processed normally. If delivery is not possible, the order will be considered void after the aforementioned notification, and the company will not incur any liability..

6.5 ORDER PICKUP

The product will be delivered only to the purchaser, and it is required to present an identification card (ID card or passport) to the courier or the staff at the chosen pickup point (Courier branch or the physical BEAUTY FREE store located in Larissa or Volos). The order can be delivered to a third party who has been legally authorized. The identity card or passport details will be recorded by the courier or the store staff, and in case of delivery to a third party, the authorization document will also be retained.

The customer's signature on the corresponding Delivery Receipt explicitly agrees that it serves as full proof of delivery of the order to the authorized recipient..

7. Delivery of Products – Goods – Shipping Costs – Cash on Delivery

7.1 Delivery Time

Product delivery is completed within 1-6 business days from the day the order is completed. The exact delivery time depends on the availability of the products as well as the delivery method selected by the customer. In exceptional cases of remote geographic locations, and if the customer has been previously informed, the delivery time may be extended.

7.2 Delivery Method

1.  Collection of the order via courier service. If the customer wishes to pay by cash on delivery when the order is delivered, they will be charged an additional fee of €2.

2. It is possible to collect the products from the physical BEAUTY FREE stores without any additional charge to the customer

7.3 Shipping Costs

The shipping cost with courier is €3 (including VAT) for a package weighing up to 3 kg, and increases by €1 for each additional kilogram. For remote areas, as determined by the courier company, the cost is €5 for a package weighing up to 3 kg, and increases by €1 for each additional kilogram. For orders over €19 with a total weight under 3 kg, shipping is free.

The delivery time for orders in Attica, Thessaloniki, and other major urban centers is 1 to 6 business days. The delivery time for orders in the rest of Greece is 3 to 7 business days. Delivery times may be longer in remote and hard-to-reach areas of Greece.

You can check the status of your order at any time, as well as your order history, through the information in your Account, by selecting the 'Orders' section.

For your better service, if you encounter any issue or have any questions regarding the shipment of your order, you can contact us!

8.HIGHER FORCE

Due to force majeure (as defined by the applicable legislation, such as extraordinary events not attributable to actions or omissions by the company or its partners or agents, whose consequences negatively affect the company's operation, e.g., bad weather conditions, strikes), if there is an inability to deliver the products within the specified time, the staff of BEAUTY FREE will contact the customer as soon as possible, so that the customer can indicate whether they wish to complete their order with a delay.

9. Contact

For any questions, clarifications, or additional information regarding BEAUTY FREE and the products available on our website, users can contact the customer service department at the phone number 2421031536. The customer service department operates Monday to Saturday, from 09:00 to 17:00..

10.IMPORTANT NOTICE:

By making any transaction and using any of our Services in accordance with the Terms of Use of beautyfree.gr, you accept the Website's Terms of Use, as well as the Privacy Policy.